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SBApothecaryCo@gmail.com

Shipping policy

We value every purchase, and we do our best to honor all shipping requests to ensure you receive your items as quickly as possible. To guarantee that an item reaches you when expected, please read the shipping policy below for online orders.

Business shipping hours:

Monday — Friday, 9 a.m. — 3 p.m. PST, excluding national holidays

UPS and USPS Priority items ordered after daily shipping hours will be processed the next business day. Items ordered on Friday after 3 p.m. CST, as well as items ordered Saturday and Sunday, will be processed the following Monday. First Class Shipping can take up to 3-5 business days to process prior to ship. We primarily ship through USPS and UPS.

INTERNATIONAL SHIPPING

If customs charges occur, please note that you, the buyer, are 100% responsible for the fees. We, the seller, are not responsible for customs charges. Please note that international orders could take 6 - 8 weeks to arrive after they are shipped since all orders must pass through customs and the time frame that this takes is completely out of our hands.

For international orders, if your package is unclaimed and returned back to us, we may refund the amount of the products, but the shipping cost will not be refunded.

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📦 Shipping Notice:

Orders placed from today until May 23 will be processed after May 23. Thank you for your patience!

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